Finding Products
You can view all products by clicking on the Product Category links on the left. Once you have found the product you are interested in, you can add it to your order, review the order and then send it to us for processing. However, you will need to register before we can process your order
Registering and Signing in
At the top of the page you will see some links that will allow you to Registeror Sign into our site. Registering is needed only if you want to send us an order on-line.
Whether or not you decide to register, you may contact us with an enquiry at any time. Just click on the "Contact Us" link, fill in the details, and send the enquiry to us.
We would really welcome your feedback on this site. We are striving to make it fast and easy.
How to place an Order
After you have found a product you wish to order click or the "add to order" button.
You can then continue to look for other products to add to the order.
If you are ready to place the order, click on the button near the top of the screen labelled "Review Order". This will take you to the order list, which displays the products you have added there. You can change the list or remove items from the list at any time. Once you have checked the list, you can click on the button "Proceed with the order".
You will then be asked to sign in (if you are a returning customer) or you will be asked to register. Once you have signed in, you will be taken back to the order list, and you can click on the button "send the order". The order will then be sent us, and you will receive a confirmation email.Delivery and Freight
All deliveries will incur a postage and handling charge, to anywhere within Australia. Please allow up to 10 working days for delivery within Australia.
Payment Method
For direct payment on-line, Tony Ward uses secure payment processing by 
International Orders and Deliveries
We are happy to accept orders from outside Australia. These will be delivered using standard air freight delivery
Delivery and Returns
Allow 10 working days for delivery.
Returned Goods will be accepted within 14 days of receipt. A postage refund will apply for faulty or incorrect goods only. Returned goods must clearly state the reason for return. There will be no extra charge for exchanged items.